AI Social Media Automation

Last updated and effective date: Wednesday, 6 May 2026

Our commitment to privacy and data protection is reflected in this Privacy Statement which describes how we collect and process "personal information" that identifies you, like your name or email address. Any other information besides this is "non-personal information." If we store personal information with non-personal information, we'll consider that combination to be personal information.

References to our "Services" at JOOGOOS (joogoos.com) in this statement include our website, apps, and other products and services. This statement applies to our Services that display or reference this Privacy Statement. Third-party services that we integrate with are governed under their own privacy policies.

Information Gathering

We learn information about you when:

You directly provide it to us. For example, we collect:

Name and contact information. We collect details such as name and email address.
Payment information. If you make a purchase, we collect credit card numbers, financial account information and other payment details.
Content and files. We collect and retain the photos, documents or other files you send to us in connection with delivering our Services, including via email or chat.

We collect it automatically through our products and services. For instance, we collect:

Identifiers and device information. When you visit our websites, our web servers log your Internet Protocol (IP) address and information about your device, including device identifiers, device type, operating system, browser, and other software including type, version, language, settings, and configuration.
Geolocation data. Depending on your device and app settings, we collect geolocation data when you use our Services.
Usage data. We log your activity on our website, including the URL of the website from which you came to our site, pages you viewed on our website, how long you spent on a page, access times, and other details about your use of and actions on our website. We also collect information about which web-elements or objects you interact with on our Service, metadata about your activity on the Service, changes in your user state, and the duration of your use of our Service.

Someone else tells us information about you. Third-party sources include, for example:

Third-party partners. Third-party applications and services, including social networks you choose to connect with or interact with through our services.
Service providers. Third parties that collect or provide data in connection with work they do on our behalf, for example companies that determine your device's location based on its IP address.

When we try and understand more about you based on information you've given to us.

We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences"). For example, we infer your general geographic location based on your IP address.

Information Use

We use each category of personal information about you:

To provide you with our Services
To improve and develop our Services
To communicate with you
To provide customer support

Information Sharing

We share information about you:

When we've asked & received your consent to share it.
As needed, including to third-party service providers, to process or provide Services or products to you, but only if those entities agree to provide at least the same level of privacy protection we're committed to under this Privacy Statement.
To comply with laws or to respond to lawful requests and legal process, provided that we'll notify you unless we're legally prohibited from doing so. We'll only release personal information if we believe in good faith that it's legally required.
Only if we reasonably believe it's necessary to prevent harm to the rights, property or safety of you or others.
In the event of a corporate restructuring or change in our organizational structure or status to a successor or affiliate.

Please note that some of our Services include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal information to any of those third parties, or allow us to share personal information with them, that data is governed by their privacy statements.

Finally, we may share non-personal information in accordance with applicable law.

Connected Social Media Accounts

Joogoos is a social media automation platform. To publish AI-generated content to your accounts on third-party platforms (such as YouTube, TikTok, Facebook, Instagram, LinkedIn, and X), you choose to connect those accounts to Joogoos through the platform's standard OAuth authorization flow. This section describes the limited data we collect, store, and use on your behalf when you connect an account.

What we collect for each connected account

An OAuth access token (and refresh token where the platform issues one), stored encrypted at rest in our database.
Your account or channel identifier on the platform (for example, your YouTube channel ID, TikTok open_id, Facebook page ID, Instagram user ID, LinkedIn member ID, or X user ID).
Your account display name on the platform (for example, your YouTube channel name) so we can show you which account you are publishing to.

We never request, see, or store your password for any third-party platform. Authorization happens entirely on the platform's own consent screen.

How we use this data

We use connected-account credentials only to:

Publish content that you explicitly initiate from inside Joogoos (for example, uploading a video or posting an image to your account).
Display your connected account name in our app so you can confirm which account a piece of content will be published to.
Refresh access tokens automatically so your connection does not expire while you are using the Service.

What we do not do

We do not use connected-account data to:

Serve advertising of any kind, to you or to anyone else.
Train artificial-intelligence or machine-learning models.
Read, scrape, or analyze content posted on those accounts beyond what is strictly necessary to publish your own.
Sell, rent, license, or transfer this data to any third party.
Allow human review of the data, except (a) with your explicit consent, (b) for security purposes such as investigating abuse, (c) to comply with applicable law, or (d) where the data has been aggregated and anonymised so that it can no longer identify you.

Retention and deletion

Encrypted OAuth tokens are stored only while your account is connected. When you click Disconnect in Joogoos, we immediately call the platform's revocation endpoint to invalidate the token and remove our local copy from the database. If a token expires and we cannot refresh it, we mark the connection as needing re-authentication and prompt you to reconnect; we do not retain dead tokens.

YouTube and Google API Services

Joogoos's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Information received from YouTube APIs additionally adheres to the YouTube API Services Terms of Service and the Google Privacy Policy.

When you connect your YouTube account, we request these scopes:

https://www.googleapis.com/auth/youtube.upload — to upload videos and Shorts that you create in Joogoos to your channel.
https://www.googleapis.com/auth/youtube.readonly — to read your channel ID and channel name once at connection time, so we can display the connected channel and link uploaded videos back to it.

We do not access your video library, watch history, subscriptions, comments, playlists, or any other channel data through the YouTube API.

You can revoke Joogoos's access to your YouTube account at any time by:

Going to Settings → Connected Accounts in Joogoos and clicking Disconnect, which immediately calls Google's revoke endpoint, or
Visiting https://myaccount.google.com/permissions and removing "Joogoos" from the list of apps with access to your account.

Meta platforms (Facebook and Instagram)

Joogoos's use of information received through Meta's Facebook and Instagram APIs is handled in accordance with this Privacy Policy, the Meta Platform Terms, the Meta Developer Policies, and Meta's Privacy Policy. We use Meta-provided data only to deliver the connected-account features you explicitly initiate inside Joogoos.

When you connect a Facebook Page, we request these permissions:

pages_show_list — to list the Pages your Facebook account administers so you can pick which one to connect.
pages_read_engagement — to read the connected Page's name, follower count, and uploaded photos for display in your Joogoos dashboard and analytics.
pages_manage_posts — to publish content (feed posts, Reels and Stories) that you create and explicitly initiate inside Joogoos.
business_management — to enumerate Pages that belong to a Business Portfolio you administer, so Pages held by your Meta Business Portfolio are visible during the connect step.

When you connect an Instagram Business or Creator account, we request these permissions through the Instagram Login API:

instagram_business_basic — to read your Instagram username, profile name, and basic counts (followers, follows, media) at connection time and to display the connected handle in Joogoos so you can confirm which account you are about to publish to.
instagram_business_content_publish — to publish content (feed posts, Reels and Stories) that you create and explicitly initiate inside Joogoos.

We do not use these permissions to read your private messages, your Page inbox, your followers' data, third-party accounts' data, ad accounts, or any other information beyond what is listed above. We do not use Meta-provided data for advertising, do not sell or transfer it to third parties, and do not use it to train artificial-intelligence or machine-learning models. Access to Meta data is limited to the engineering personnel who maintain the publishing pipeline and only for purposes described in this policy.

You can revoke Joogoos's access to your Facebook or Instagram account at any time by:

Going to Settings → Connected Accounts in Joogoos and clicking Disconnect, which immediately calls Meta's permissions-removal endpoint (DELETE /me/permissions) and removes the encrypted OAuth token from our database, or
Facebook: visiting https://www.facebook.com/settings?tab=business_tools and removing "Joogoos Social" from the list of business integrations, or
Instagram: visiting https://www.instagram.com/accounts/manage_access/ and removing the Joogoos-IG entry.

TikTok

When you connect a TikTok account, your use of that connection is also governed by TikTok's Terms of Service and Privacy Policy. We collect your TikTok open_id, display name, and the OAuth permissions necessary to upload videos and photos you initiate from Joogoos. You can revoke our access from your TikTok settings or by clicking Disconnect inside Joogoos.

When you connect a LinkedIn account, your use of that connection is also governed by LinkedIn's User Agreement and Privacy Policy. We collect your LinkedIn member ID and name, and use them to publish posts you initiate from Joogoos. You can revoke our access from LinkedIn's permitted-services settings or by clicking Disconnect inside Joogoos, which immediately calls LinkedIn's revoke endpoint.

X (formerly Twitter)

When you connect an X account, your use of that connection is also governed by the X Terms of Service and X Privacy Policy. We collect your X user ID and username and use them to publish posts you initiate from Joogoos. You can revoke our access from your X settings or by clicking Disconnect inside Joogoos.

Information Protection

We implement physical, business and technical security measures to safeguard your personal information. OAuth access tokens for connected social media accounts are encrypted at rest and transmitted only over secure channels. In the event of a security breach, we'll notify you so that you can take appropriate protective steps. We only keep your personal information for as long as is needed to do what we collected it for. After that, we destroy it unless required by law.

Other Information

We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.

As part of our normal operations, your information may be stored in computers in other countries outside of your home country. By giving us information, you consent to this kind of information transfer. Irrespective of where your information resides, we'll comply with applicable law and abide by our commitments herein.

We don't want your personal information if you're under 13. Do not provide it to us. If your child is under 13 and you believe your child has provided us with their personal information, please contact us to have such information removed.

European Economic Area, United Kingdom, Swiss and California users

The following rights are granted under the European General Data Protection Regulation ("GDPR") and California Consumer Privacy Act ("CCPA"). Joogoos applies these rights to all users of our products, regardless of your location:

The right to know what personal information is collected.
The right to know if personal information is being shared, and to whom.
The right to access your personal information.
The right to exercise your privacy rights without being discriminated against.

EEA, UK, and Swiss Users:

Our lawful bases for collecting and processing personal information under the GDPR include:

Performing our contract with you and providing our services.
Legitimate interests: we receive technical and interaction data of users, which may include IP addresses, to improve the security and reliability of our services and prevent abuse, and to understand where people learn about Joogoos.
Consent: where we ask for your consent to process your information, you can always withdraw this consent.

Under the GDPR, EEA, UK, and Swiss users have additional rights:

The right to request correction or erasure of personal information.
The right to object to processing your personal information.
The right to right to transfer or receive a copy of the personal information in a usable and portable format, when any automated processing of personal data is based on your consent or a contract with you.
The rights to withdraw your consent to processing, when the processing is based on your consent.

When we are processing data on behalf of another party that is the "data controller," you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

California Users:

Under the CCPA, California residents have additional rights:

The right to request personal information about to be deleted, subject to several exceptions.
The right to opt-out of the sale of personal information. Note that we do not "sell" personal information as defined by the CCPA and have not done so in the past 12 months.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your account.

Changes

We may need to change this Privacy Statement and our notices from time to time. Any updates will be posted online with an effective date. Continued use of our services after the effective date of any changes constitutes acceptance of those changes.